Privacy Policy

Effective Date: July 4, 2026

At Awaken Superfood Chocolate, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, contact us, or create an account, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information

  • Order history

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on the website

  • Referring website

  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and services

  • Personalize your shopping experience

  • Detect fraud and unauthorized transactions

  • Respond to inquiries

  • Comply with legal obligations

  • Send promotional emails when you have opted in

Payment Information

Payments are processed through secure third-party payment providers.

Awaken Superfood Chocolate does not store complete credit or debit card information on our servers.

Payment processors maintain their own privacy and security practices.

Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Improve website performance

  • Analyze website traffic

  • Enhance user experience

  • Support marketing and advertising efforts

You may disable cookies through your browser settings, although some features of the website may not function properly.

How We Share Information

We do not sell or rent your personal information.

We may share information with trusted third parties, including:

  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • Email service providers

  • Analytics providers

  • Fraud prevention services

  • Government authorities when required by law

These providers are authorized to use your information only as necessary to perform services on our behalf.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to:

  • Complete transactions

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

When no longer required, information is securely deleted or anonymized where appropriate.

Marketing Communications

If you subscribe to our newsletter or promotional emails, you may receive updates regarding:

  • New product releases

  • Promotions

  • Special offers

  • Company news

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict or object to certain processing

  • Withdraw consent where applicable

  • Request a copy of your personal information

To exercise these rights, please contact us using the information provided on our Contact Us page.

Children’s Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review the privacy policies of any third-party sites you visit.

International Users

If you access our website from outside the country in which we operate, your information may be transferred to and processed in jurisdictions with different data protection laws.

By using our website, you consent to such transfers where permitted by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements.

Any updates will be posted on this page with a revised Effective Date.

Your continued use of the website after changes are posted constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact our customer support team using the contact information provided on our website.

We are committed to addressing privacy-related inquiries promptly and professionally.